Can clients configure the solution themselves or would they need support from you?
Our clients can configure the solution entirely by themselves. As we are developer-first, we provide comprehensive API documentation with examples of requests and responses for all endpoints. We also share detailed technical guides as well as Postman collections to help our clients get started and deep dive into specific use cases. We intervene above all to ensure a smooth onboarding and a great development experience.
As we acknowledge that there is nothing like a "one-size-fits-all" solution in the field of watchlist screening, we can provide tailored support – typically during the UAT phase – to optimize Screena’s large range of option-based capabilities and adapt the API configuration to our client’s risk appetite.
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