> For the complete documentation index, see [llms.txt](https://help.screena.ai/resources/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.screena.ai/resources/faq/hosting-and-deployment/how-do-you-handle-high-availability.md).

# How do you handle High Availability?

The system is **stateless** and based on **multiple servers** and **multiple regions** with a replication of the database.

In addition to the [AWS regions in production](/resources/faq/hosting-and-deployment/what-aws-regions-do-you-operate-as-of-now.md), the AWS Frankfurt region is also on standby as a failover option.

In case of failure of one server, Screena's load balancer automatically detects it and sends all the requests to the available servers.

We have a full **weekly backup** and an **hourly snapshot** of the environment.


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