> For the complete documentation index, see [llms.txt](https://help.screena.ai/resources/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.screena.ai/resources/faq.md).

# FAQ

- [Introduction](https://help.screena.ai/resources/faq/introduction.md): Find answers to some of the most frequently asked questions
- [Name Matching](https://help.screena.ai/resources/faq/name-matching.md)
- [Does Screena provide rules-based and/or fuzzy matching capabilities?](https://help.screena.ai/resources/faq/name-matching/does-screena-provide-rules-based-and-or-fuzzy-matching-capabilities.md)
- [Does Screena have any machine learning or AI capabilities?](https://help.screena.ai/resources/faq/name-matching/does-screena-have-any-machine-learning-or-ai-capabilities.md)
- [What are name cultures and how does Screena handle them?](https://help.screena.ai/resources/faq/name-matching/what-are-name-cultures-and-how-does-screena-handle-them.md)
- [How does Screena handle different scripts, diacritics, and transliteration?](https://help.screena.ai/resources/faq/name-matching/how-does-screena-handle-different-scripts-diacritics-and-transliteration.md)
- [How does Screena handle common names?](https://help.screena.ai/resources/faq/name-matching/how-does-screena-handle-common-names.md)
- [How does Screena handle inaccurate data?](https://help.screena.ai/resources/faq/name-matching/how-does-screena-handle-inaccurate-data.md)
- [What methods does Screena use to reduce false positives?](https://help.screena.ai/resources/faq/name-matching/what-methods-does-screena-use-to-reduce-false-positives.md)
- [What is the percentage of false positives reduced with the methods used by Screena?](https://help.screena.ai/resources/faq/name-matching/what-is-the-percentage-of-false-positives-reduced-with-the-methods-used-by-screena.md)
- [How does whitelisting work?](https://help.screena.ai/resources/faq/name-matching/how-does-whitelisting-work.md)
- [What differentiates pairwise name-matching between Screena One and Screena Plus?](https://help.screena.ai/resources/faq/name-matching/what-differentiates-pairwise-name-matching-between-screena-one-and-screena-plus.md)
- [How does secondary attributes-matching work?](https://help.screena.ai/resources/faq/name-matching/how-does-secondary-attributes-matching-work.md)
- [Can Screena match beyond names and allow firms to blacklist identifiers or locations?](https://help.screena.ai/resources/faq/name-matching/can-screena-match-beyond-names-and-allow-firms-to-blacklist-identifiers-or-locations.md)
- [What is the difference between 'matchingNames' in screening responses and 'names' in 'targetData'?](https://help.screena.ai/resources/faq/name-matching/what-is-the-difference-between-matchingnames-in-screening-responses-and-names-in-targetdata.md)
- [Watchlists](https://help.screena.ai/resources/faq/watchlists.md)
- [Which lists are available out of the box?](https://help.screena.ai/resources/faq/watchlists/which-lists-are-available-out-of-the-box.md)
- [Is Screena watchlist agnostic?](https://help.screena.ai/resources/faq/watchlists/is-screena-watchlist-agnostic.md)
- [How is watchlist data loaded into Screena?](https://help.screena.ai/resources/faq/watchlists/how-is-watchlist-data-loaded-into-screena.md)
- [How frequently is data updated within Screena?](https://help.screena.ai/resources/faq/watchlists/how-frequently-is-data-updated-within-screena.md)
- [Do you provide proprietary watchlist data?](https://help.screena.ai/resources/faq/watchlists/do-you-provide-proprietary-watchlist-data.md)
- [What sort of data (e.g., names, known aliases, known associates, etc) is used for name matching?](https://help.screena.ai/resources/faq/watchlists/what-sort-of-data-e.g.-names-known-aliases-known-associates-etc-is-used-for-name-matching.md)
- [Does Screena support adverse media screening?](https://help.screena.ai/resources/faq/watchlists/does-screena-support-adverse-media-screening.md)
- [Do you provide information about whether a list entry is active, inactive or deceased?](https://help.screena.ai/resources/faq/watchlists/do-you-provide-information-about-whether-a-list-entry-is-active-inactive-or-deceased.md)
- [Do you provide a URL link to the reference article for adverse media screening?](https://help.screena.ai/resources/faq/watchlists/do-you-provide-a-url-link-to-the-reference-article-for-adverse-media-screening.md)
- [How is the data of third-party list providers conveyed to your name-screening API response?](https://help.screena.ai/resources/faq/watchlists/how-is-the-data-of-third-party-list-providers-conveyed-to-your-name-screening-api-response.md)
- [Can I screen against specific sanction programs within a watchlist and not all of them?](https://help.screena.ai/resources/faq/watchlists/can-i-screen-against-specific-sanction-programs-within-a-watchlist-and-not-all-of-them.md)
- [What is the difference between the USA and the OFAC lists?](https://help.screena.ai/resources/faq/watchlists/what-is-the-difference-between-the-usa-and-the-ofac-lists.md)
- [Is there a template to upload private lists into Screena?](https://help.screena.ai/resources/faq/watchlists/is-there-a-template-to-upload-private-lists-into-screena.md)
- [How many records can I upload to my private watchlist?](https://help.screena.ai/resources/faq/watchlists/how-many-records-can-i-upload-to-my-private-watchlist.md)
- [Can I upload more than one private list?](https://help.screena.ai/resources/faq/watchlists/can-i-upload-more-than-one-private-list.md)
- [How can I update my private list?](https://help.screena.ai/resources/faq/watchlists/how-can-i-update-my-private-list.md)
- [Why can't I find Politically Exposed Persons (PEPs) at regional level when I use Instant Search?](https://help.screena.ai/resources/faq/watchlists/why-cant-i-find-politically-exposed-persons-peps-at-regional-level-when-i-use-instant-search.md)
- [How do you monitor that watchlists are up to date and correctly uploaded to your platform?](https://help.screena.ai/resources/faq/watchlists/how-do-you-monitor-that-watchlists-are-up-to-date-and-correctly-uploaded-to-your-platform.md)
- [Performance](https://help.screena.ai/resources/faq/performance.md)
- [Does Screena provide real-time screening capabilities?](https://help.screena.ai/resources/faq/performance/does-screena-provide-real-time-screening-capabilities.md)
- [What is the speed of screening?](https://help.screena.ai/resources/faq/performance/what-is-the-speed-of-screening.md)
- [How do you ensure horizontal and vertical scalability?](https://help.screena.ai/resources/faq/performance/how-do-you-ensure-horizontal-and-vertical-scalability.md)
- [Does Screena support batch processing?](https://help.screena.ai/resources/faq/performance/does-screena-support-batch-processing.md)
- [Do you have performance benchmarks?](https://help.screena.ai/resources/faq/performance/do-you-have-performance-benchmarks.md)
- [Integration](https://help.screena.ai/resources/faq/integration.md)
- [Can clients configure the solution themselves or would they need support from you?](https://help.screena.ai/resources/faq/integration/can-clients-configure-the-solution-themselves-or-would-they-need-support-from-you.md)
- [Do you partner with any other solutions/vendors?](https://help.screena.ai/resources/faq/integration/do-you-partner-with-any-other-solutions-vendors.md)
- [Do you provide technology or solutions to support alert remediation investigation?](https://help.screena.ai/resources/faq/integration/do-you-provide-technology-or-solutions-to-support-alert-remediation-investigation.md)
- [Can Screena be integrated within third-party platforms and systems?](https://help.screena.ai/resources/faq/integration/can-screena-be-integrated-within-third-party-platforms-and-systems.md)
- [How do you handle changes to your API data model?](https://help.screena.ai/resources/faq/integration/how-do-you-handle-changes-to-your-api-data-model.md)
- [Personalization](https://help.screena.ai/resources/faq/personalization.md)
- [What options do I have to optimize my screening results?](https://help.screena.ai/resources/faq/personalization/what-options-do-i-have-to-optimize-my-screening-results.md)
- [What screening parameters can I configure to meet my risk appetite?](https://help.screena.ai/resources/faq/personalization/what-screening-parameters-can-i-configure-to-meet-my-risk-appetite.md)
- [To which extent are the screening thresholds adjustable?](https://help.screena.ai/resources/faq/personalization/to-which-extent-are-the-screening-thresholds-adjustable.md)
- [What is the difference between the algorithm value "ignore" and the option "nullMatch" set to false?](https://help.screena.ai/resources/faq/personalization/what-is-the-difference-between-the-algorithm-value-ignore-and-the-option-nullmatch-set-to-false.md)
- [Hosting & Deployment](https://help.screena.ai/resources/faq/hosting-and-deployment.md)
- [How can Screena be deployed?](https://help.screena.ai/resources/faq/hosting-and-deployment/how-can-screena-be-deployed.md)
- [How do you set resources per customer?](https://help.screena.ai/resources/faq/hosting-and-deployment/how-do-you-set-resources-per-customer.md)
- [How do you segregate the data and configuration between customers?](https://help.screena.ai/resources/faq/hosting-and-deployment/how-do-you-segregate-the-data-and-configuration-between-customers.md)
- [How often does Screena release new versions?](https://help.screena.ai/resources/faq/hosting-and-deployment/how-often-does-screena-release-new-versions.md)
- [How often are models re-trained and what does roll out to clients look like?](https://help.screena.ai/resources/faq/hosting-and-deployment/how-often-are-models-re-trained-and-what-does-roll-out-to-clients-look-like.md)
- [How do you handle High Availability?](https://help.screena.ai/resources/faq/hosting-and-deployment/how-do-you-handle-high-availability.md)
- [What AWS regions do you operate as of now?](https://help.screena.ai/resources/faq/hosting-and-deployment/what-aws-regions-do-you-operate-as-of-now.md)
- [What operating systems and/or execution platforms are supported?](https://help.screena.ai/resources/faq/hosting-and-deployment/what-operating-systems-and-or-execution-platforms-are-supported.md)
- [How do you provide bug fixes and distribution across clients?](https://help.screena.ai/resources/faq/hosting-and-deployment/how-do-you-provide-bug-fixes-and-distribution-across-clients.md)
- [Pricing & Support](https://help.screena.ai/resources/faq/pricing-and-support.md)
- [What is your pricing model?](https://help.screena.ai/resources/faq/pricing-and-support/what-is-your-pricing-model.md)
- [Can you clarify the difference between Screena One, Plus and Firm?](https://help.screena.ai/resources/faq/pricing-and-support/can-you-clarify-the-difference-between-screena-one-plus-and-firm.md)
- [What additional modules are not included in your core product pricing package?](https://help.screena.ai/resources/faq/pricing-and-support/what-additional-modules-are-not-included-in-your-core-product-pricing-package.md)
- [Do you charge for professional services and/or after-sales services?](https://help.screena.ai/resources/faq/pricing-and-support/do-you-charge-for-professional-services-and-or-after-sales-services.md)
- [Do you offer bespoke solutions to clients?](https://help.screena.ai/resources/faq/pricing-and-support/do-you-offer-bespoke-solutions-to-clients.md)
- [Can I test your solution for free?](https://help.screena.ai/resources/faq/pricing-and-support/can-i-test-your-solution-for-free.md)
- [What happens at the end of my trial period?](https://help.screena.ai/resources/faq/pricing-and-support/what-happens-at-the-end-of-my-trial-period.md)
- [What are my payment options - credit card and/or invoicing?](https://help.screena.ai/resources/faq/pricing-and-support/what-are-my-payment-options-credit-card-and-or-invoicing.md)
- [What are your standard support & maintenance agreements?](https://help.screena.ai/resources/faq/pricing-and-support/what-are-your-standard-support-and-maintenance-agreements.md)
- [Are there integration costs to work with Commercial-Off-The-Shelve (COTS) lists?](https://help.screena.ai/resources/faq/pricing-and-support/are-there-integration-costs-to-work-with-commercial-off-the-shelve-cots-lists.md)
- [Security & Audit](https://help.screena.ai/resources/faq/security-and-audit.md)
- [Does Screena have security certifications?](https://help.screena.ai/resources/faq/security-and-audit/does-screena-have-security-certifications.md)
- [What security measures do you apply?](https://help.screena.ai/resources/faq/security-and-audit/what-security-measures-do-you-apply.md)
- [How do you adhere to GDPR?](https://help.screena.ai/resources/faq/security-and-audit/how-do-you-adhere-to-gdpr.md)
- [Does Screena provide versioning capabilities?](https://help.screena.ai/resources/faq/security-and-audit/does-screena-provide-versioning-capabilities.md)
- [Tech Stack](https://help.screena.ai/resources/faq/tech-stack.md)
- [What is your tech stack?](https://help.screena.ai/resources/faq/tech-stack/what-is-your-tech-stack.md)
- [What programming language(s) is Screena written in?](https://help.screena.ai/resources/faq/tech-stack/what-programming-language-s-is-screena-written-in.md)
- [What source and version control systems are used to manage development?](https://help.screena.ai/resources/faq/tech-stack/what-source-and-version-control-systems-are-used-to-manage-development.md)
- [What testing tools do you use?](https://help.screena.ai/resources/faq/tech-stack/what-testing-tools-do-you-use.md)